Wednesday, 24 November 2010
Do we work harder for polite clients?
Just recently I have to admit I have had some pretty difficult clients. It seems no matter how much I do I cannot please them so in the long run I choose to just finish the job a quickly as I can rather than go out of my way to help further.
This may be because I usually go beyond the call of duty for my clients anyway but it is something I am noticing as I work with more people.
I have a couple I am working with on seperate projects at the moment and they are simply delightful. Whilst they can send through a lot of work they do it in such a polite and respectful way I cannot wait to help them.
On the other side of the fence I also have another couple who are never satisfied with what I do, which is very hard for me to deal with. I find myself just wanted to finish the project as quickly as possible so that they do not upset me any further.
I guess when it is your own business (your baby) you can probably take things very personally. Also the industry - thats what you get for producing marketing and design in Suffolk!
Something I will have to work on.
If you have any experiences to share please leave a comment.
This post has been sponsored by climbing frames - The Outdoor Toy Company.
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